Frequently Asked Questions

We specialize in two main areas: Exterior Washing and Exterior Staining. Our washing services include house exterior cleaning, driveway pressure washing, sidewalk cleaning, and roof cleaning. Our staining services cover fence staining, deck staining, and pergola staining. All services use professional-grade equipment and eco-friendly methods.

Yes! We proudly serve both College Station and Austin, Texas. Our team understands the unique needs of both communities - from the university town atmosphere of College Station to the dynamic market of Austin. We bring local expertise and community pride to every project in both areas.

Pressure washing uses high-pressure water to remove dirt, grime, and stains from durable surfaces like concrete driveways, sidewalks, and decks. Soft washing uses lower pressure combined with specialized cleaning solutions and is ideal for more delicate surfaces like house exteriors and roofs. We choose the appropriate method based on the surface being cleaned to ensure both effectiveness and safety.

Our pricing varies based on factors like property size, service type, surface condition, and specific requirements. We provide free, no-obligation estimates for all projects. This allows us to assess your specific needs and provide accurate, transparent pricing with no surprises. Contact us at (512) 922-9632 to schedule your free estimate.

Yes! We often offer package deals when you combine multiple services (like house washing + driveway cleaning, or deck cleaning + staining). We also provide seasonal promotions and discounts for repeat customers. Ask about available discounts when you request your free estimate.

We accept cash, check, and all major credit cards for your convenience. Payment is typically due upon completion of the work, and we'll discuss payment terms during your estimate appointment.

Project duration depends on the size and scope of work:

• House washing: 2-4 hours
• Driveway cleaning: 1-2 hours
• Deck cleaning: 2-3 hours
• Deck staining: 1-2 days (including prep and application)
• Fence staining: 1-3 days depending on size

We'll provide a time estimate during your consultation.

You don't need to be home during most exterior services, as long as we have access to the areas being cleaned or stained. However, we do need to discuss access to water sources and any specific instructions beforehand. For staining projects that require multiple days, we'll coordinate the schedule with you to ensure everything goes smoothly.

Minimal preparation is needed:

• Remove or secure outdoor furniture and decorations from work areas
• Close all windows and doors
• Move vehicles away from driveways (if applicable)
• Trim back any plants or shrubs near work areas
• Ensure we have access to an exterior water source

Yes! Slate Wash & Stain is fully licensed and insured. We carry comprehensive liability insurance to protect both our team and your property. We're happy to provide proof of insurance upon request before beginning any work.

We take great care to protect your landscaping. We use eco-friendly cleaning solutions that are safe for plants, pre-wet vegetation before cleaning, and cover sensitive plants when necessary. Our experienced team knows how to work around landscaping without causing damage.

For safety and quality reasons, we don't work in rain or severe weather conditions. If weather prevents us from completing your service, we'll reschedule at no charge. For staining projects, we need dry conditions for proper application and curing, so we closely monitor weather forecasts and will adjust schedules as needed.

We recommend scheduling 1-2 weeks in advance, especially during peak seasons (spring and summer). However, we often have availability for urgent projects. Call us at (512) 922-9632 and we'll work with your timeline to provide service as soon as possible.